Privacy policy

Your trust matters to us. This policy explains what ToyTopia collects, how we use it, and the choices you have. ToyTopia is operated by Parma Holding Group and this policy applies to purchases made through our website.

Information we collect

Your name, phone number, email, and delivery address
Order and payment details needed to process your purchase
Basic technical data such as device and browsing information, to keep the site working and improve your experience

How we use your information

To process, deliver, and update you on your orders
To respond to your questions and provide support
To improve our store, products, and service
To send offers or updates, only if you have opted in

Sharing your information

We do not sell your personal data. We share it only with the partners needed to run the store, such as our e-commerce platform (Shopify), our payment providers (card processors and CliQ), and our delivery partners, and only to the extent required to complete your order. We may also share information where required by law.

Payments

Card and CliQ payments are handled through secure, trusted providers. We do not store your full card details on our systems.

Data security

We take reasonable measures to protect your information against loss, misuse, and unauthorized access.

Cookies

Our site uses cookies to remember your cart, keep you signed in, and understand how the store is used. You can control cookies through your browser settings.